We have several delivery options depending on your shipping address. Shipping costs per each delivery method available in your region are shown in the online order form and vary based on the carrier, total weight and value of the order and distance to the destination.
Delivery times will vary based on the shipping method chosen.
Pre-sell goods are items that are not yet in-stock, but available for advanced purchase on our site. Pre-sell items are shipped within 6 working days after they arrive in stock subject to payment verification. Anticipated shipment time (i.e. “Available for shipping in mid-September”) is indicated on the site adjacent to product information.
The buyer can cancel the order for the goods before shipment for no extra charges.
The buyer is entitled to refuse the delivered goods of proper quality within 7 days after the goods are received in accordance with the following: The goods of proper quality can be returned if all the packaging, purchase documents and useful qualities of the goods are retained. If the buyer no longer has documents confirming the fact and conditions of purchase, he may provide other sufficient proofs to enable return of the goods.
The buyer has no right to refuse the goods of proper quality if the goods have particularly specified qualities useful solely to the buyer in question.
In case the goods are returned for reasons other than quality complaints, the reshipping costs are to the buyer’s account.
Mail service is responsible for the goods during transportation.
Please, open the package delivered under your order the moment you receive it. If any damage is revealed, make claims against mail service.
If you received incomplete, substandard goods, or goods outside your order, e-mail us at firstname.lastname@example.org providing the number of your order.
Accepted paymenmt methods:
Visa / Mastercard
We process Visa and Mastercard payments through RBS system. Processing takes one business day.
If you choose to pay by bank transfer, we will ship your merchandise within 3-4 business days upon payment confirmation. It can take up to 3 business days to confirm the payment.
If the order was paid for by means of a bank transfer, the order is shipped to the specified address within 6 working days of the identification of payment on the store account. Please note that the time of processing and identification of individual customers’ payments is 10–12 working days.